PPI Reclaim – Natwest

If you had PPI with Natwest products and believe you were mis-sold – you can make a complaint directly to them.



0800 015 0319
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Product Description

How to make a complaint – PPI Complaints

You can contact our PPI Customer Concerns team in one of the following ways:

By Telephone

Call us directly on 0800 015 0319

Lines are open Monday to Friday 8am – 5pm excluding public holidays. Calls may be recorded and/or monitored for training purposes.
By Post

Complete the PPI Consumer Questionnaire (PDF 49KB) and send it to:

PPI Customer Concerns Team
Royal Bank of Scotland Group,
5th Floor,
Hardman Boulevard,
M3 3AQ

To help us manage your complaint as quickly and efficiently as possible please fully complete the questionnaire.



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